This is one of the better experiences I have had online in a while. I had a few questions and I quickly connected to someone on live chat. I don’t remember his name, but he was able to answer all my questions before I bought. I got all the usual emails after I bought, and the item came when expected but what made the experience stand out for me was I got a call from someone at Zoom golf to tell me exactly when my clubs would be delivered. Really friendly people.
Douglas Gibbs, NSW
Shortly after I paid for my buggy I got a call from Kevin to let me know that it would be a few days longer shipping time than what was shown on the website because I live in a regional area. I went ahead anyway because I was not in a hurry, but I thought that was a nice touch. Thanks Kevin.
Brent Dawson, WA
Overall a good experience. I bought a driver from Zoom and had a couple of tries as the range. Wasn’t convinced this was the right club for me so gave the guys at Zoom a call to test their return policy. They asked me the usual questions about the driver condition and packaging but luckily I was careful not to throw any of that stuff away. In the end they arranged shipping and let me know when to expect pickup. After about 10 days, they called again to let me know when to expect a refund. Although the driver didn’t work out for me, I was happy with their service. Would definitely recommend these guys.
Ricky Wang, QLD
Great result in the end. Slight mix up with my order at first but the team at Zoom Golf were very helpful and worked with me to sort everything out. Thank you.
Renee Smith, SA
Good site. Easy to navigate. No dramas getting my buggy. All good.
Andrew Lawson, VIC
Will be playing better golf with a QOD Shoe Bag
Will be playing better golf with a QOD Golf Umbrella